วันอังคารที่ 25 ธันวาคม พ.ศ. 2555

The common Mistakes in Customer Service

I will talking about the common mistakes in customer service. Nowadays, there have much services are growing up and if you are the owner or employee of some company, you must read this. Because i will tell you about the top three mistakes in customer service, you will know and can avoid all of these 




1. Manner really do matter - The little things such as ‘thank you’, ‘have a nice day’ and ‘is there anything else I can do for you’ really do matter. Make a point to use the caller’s name throughout the call. Although minor, these small details will make a huge difference.

2. Untrained Staff - A new or poorly-trained employee is unable to complete the customer’s transaction or answer questions about the customer’s business.

3. Not listening to the customer - A customer service rep doesn't listen closely to the customer’s problem, and now the customer has a “solution” that doesn't meet his need.


These are a common mistakes in customer service. If you don't want your business fail, you can read and bring it to use in your job.



The example movie

My life in ruins


 I will talking about the movie named My life in ruins. This is the romantic and humorous story. That will make you smile. The story of the girl who turned herself into a guided tour by reluctant. This job is very boring. But what a boring than it is with the tour cast is not interested in the beauty of the architecture. Except for shopping! And then, like Greek gods are on my side across the floor to her old tour guide that came with her ​​to enjoy life as other young Greeks. For her to look back at life in the charming My Life In Ruins My Girl Guides so turbulent. With beautiful views over the Greek islands.


Services are to be tried and loved ones to this. If you get a customer outcry. You just have to be patient. And work out the best. In order to take a tour to the different locations in the. You need to know the details of that place and fully Because of the time you will need to take the tour. I wonder what time. You can find answers to them are complete and accurate. To give the impression you tours. And to tell other people more.

I think this movie is a good example for those who would like a tour guide. The film suggests that the patient is very important in this occupation. This movie is a good starting point for many people. I love romantic depictions of this comedy. And you will learn a lot from this movie.



Destination in Thailand

Chiang-mai

Chiang Mai is one of the most interesting province of the country. Many things they do all traditional Lanna. The food is traditional food of the Chiang-mai that you can not find to eat it in other places. And there have many interesting things to buy back.

You can travel by plane from suvannabhumi airport is about 45 minutes bus ride from Mochit about 10 hours, about 7 hours driving distance from Bangkok to Chiang Mai is about 700 km.











Where to eat
Khao Soi : Khao Soi in Chiang Mai is very famous. Particularly Khao Soi Fah Ham. It is next to the Fah Ham temple. This Khao Soi Fah Ham is very famous in Chaing Mai they have a Khao Soi, pork satay, rice with chili paste and crispy pork. If you have a chance to go to Chaing Mai you must not miss these food.



Where to shop
Thanon Kon Dern is a walking street with the use of handmade and creative ideas to sell. And the consumer that you can not buy anywhere. Here is one.




What activities the tourist can do
Travelers can go to the temple to worship God. And take a photo with a historic place. Or go to Flower and garden festival. Or to soak up the atmosphere at the riverside rafting and go to the see the elephant at Mae Rim and various adventure activities such as driving ATV, bungee jump and etc.










When is the best time to visit
The best time to visit Chaing Mai is new year festival and Loi Kra Thong festival. Because Chaing Mai there have a original tradition. Many travelers like to go there cause there's have many activities and beautiful thing to go there.








Impact of tourism



Thailand is a very interesting country. Whether by atmosphere, attractions include food and friendly people. This is the reason why the foreigners choose to travel in Thailand. But because this is another reason for the much bad effects in each other places.




Impact of tourism, there are many reason, such as the waste, and what could be causing the dirty places. And even if there are a large number of tourists, will result in the sense that the place might not look very attractive as it could be. The impact of tourism may have contributed to the recession. And may have a bad impact on the tourism economy.




But no matter, however. Duty to make that place looks attractive again. It is easy to keep clean. Everything neat and tidy. And the government should also help to make an impression with travelers  Thailand's economy and more attractive than ever.



วันอาทิตย์ที่ 18 พฤศจิกายน พ.ศ. 2555

The Joneses Seller

The joneses seller is the group of people who doesn't even know before. Then they have to sell their product and they went to a village and have a fake family because they have a plan to promote a new product. This fake family they use a luxury furniture and everything they use are brand name. When the neighbor saw them, everyone was jealous. And would like to use everything like them. Until one day. They have a trickery to invite neighbors to a party at their house. To demonstrate the various appliances and brand name in their house. Everyone wanted to be like them.

Their plan was successful because almost everyone in the village are fascinated overdrive on, and they want to have what I have. Until one day, a very close neighbors of them, were suicide because of credit card debt. Which he do not have enough money to pay for TV . This is the last one in ending up with this scam. It is a shame. So one of this fake family decide to tell the truth to everyone in the village that this is just a business. In order to give everyone feel impression. And need to be in possession.

This movie teaches them. The business have a high competition. However, every the business owner should consider the ethics as well. They just want their business to be profitable and successful as possible. But everything should be done with faithful. And should be honest with their customers.